Getting Started(10)
Deposits and Withdrawals(18)
Coins and Tokens(5)
Trading(4)
Transfer(8)
Exchange(6)
Legal and Security(6)
Other Services and Inquiries(3)
Affiliate Program(7)
Referral Program(5)
What types of verification do we have?

ATAIX uses two main types of verification processes for security. To upgrade your account, go into the “Verification” section in your profile and go through the steps accordingly. Here is the type breakdown:

  1. Crypto-to-crypto verification has the following sub-types:
    • The first subtype is the default tier that is achieved after you sign up and verify your email. It allows you to look into trading possibilities and options on ATAIX. This verification is instant.
    •  The second one gives you full access to all account features, including deposits and withdrawals equal to 100.000 USDT. This approval requires verification of your phone number, which takes mere moments (via security code sent by SMS).
  2. Fiat-to-crypto verification has the following sub-types:
    • Basic: this verification gives you full access to all account features, including EUR deposits and withdrawals up to 1.000 EUR monthly. For that, you need to upload:
      • a government-issued ID
      • a selfie of yourself holding both the ID you submitted and a paper with the words "ATAIX KYC" and the current date on it
    •  Advanced: this verification gives you full access to all account features, including EUR withdrawal. You can deposit and trade up to 15.000 EUR annually. For that, you need to upload:
      • a government-issued ID
      • a selfie of yourself holding both the ID you submitted and a paper with the words "ATAIX KYC" and the current date on it
      • proof of address which contains your name and registered address in English issued within the last 3 months
      • a video to confirm the provided information and to verify your identity (If you are not from an EU country)
    • Unlimited: This verification gives full access to all account features including EUR withdrawal. You can deposit unlimited amounts of EUR. For that, you need to upload:
      • a government-issued ID
      • a selfie of yourself holding both the ID you submitted and a paper with the words "ATAIX KYC" and the current date on it 
      • proof of address which contains your name and registered address in English issued within the last 3 months
      • source of funds (e.g. salary, savings, pension, etc.)
      • a video to confirm the provided information and to verify your identity

Please note that your documents will take up to 2 working days to be verified by the ATAIX team. We recommend enabling 2 factor authentication in order to not only get access to all features, but to ensure maximum security.

Still have questions? Contact Us