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FAQ
Trade
News
Blog
FAQ
How can we help?
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Frequently asked questions
Legal and Security
What types of verification do we have?
Deposits and Withdrawals
How do I deposit a coin only with wallet address?
Deposits and Withdrawals
Depositing Coins Using Address and Message
Legal and Security
What happens to 2FA if I lose my phone?
Getting Started
How do I sign up for an ATAIX account?
Getting Started
(10)
How much does ATAIX charge in trading fees?
How do I start trading on ATAIX?
What is ATAIX?
What is the definition of cryptocurrency?
What is blockchain?
I don’t know much about crypto, but want to begin trading.
Will I be taxed on my cryptocurrency gains?
How do I sign up for an ATAIX account?
What do I need for fiat-to-crypto verification?
How do I withdraw Euros on ATAIX?
Deposits and Withdrawals
(18)
How do I deposit Bitcoin on ATAIX?
How do I withdraw Bitcoin on ATAIX?
How do I deposit a coin only with wallet address?
Depositing Coins Using Address and Message
How do I withdraw a coin with only an address?
Withdrawing Coins Using Address and Message
How do I do a card transfer on ATAIX?
How do I do a wire transfer on ATAIX?
How do I deposit Euros on ATAIX?
How do I deposit via Skrill on ATAIX?
How do I deposit via Neteller?
How do I withdraw using Skrill?
How do I withdraw using Neteller?
How do I withdraw through a wire transfer?
What do the withdrawal statuses mean?
How do I deposit Stellar on ATAIX?
How long a withdrawal takes in order to get processed?
How do I withdraw Stellar?
Coins and Tokens
(5)
How do I get my coin listed on ATAIX?
Can I trade coins that are not listed?
What is the definition of an Altcoin?
What is cryptocurrency mining?
What is a cryptocurrency wallet?
Trading
(4)
How do I make large volume trades?
How do I buy a coin/token on ATAIX?
How do I sell a coin/token?
How do I use a promo code on ATAIX?
Transfer
(8)
Why do I need to use ATAIX Transfer?
What kind of currencies can I transfer?
Is ATAIX Transfer available worldwide?
Are there any fees to use ATAIX Transfer?
Are there any limits on how much I can transfer?
Do I need an ATAIX account to be able to transfer crypto?
Why do I need to enter an email address?
How can I reverse a transfer on ATAIX?
Exchange
(6)
What are the reasons to exchange crypto?
Is ATAIX Exchange available worldwide?
Who is eligible to exchange cryptocurrencies?
Do I need an account in order to exchange a coin?
Are there any limits to the trade amounts?
Do you need to have an ATAIX wallet to exchange a coin?
Legal and Security
(6)
I forgot my email address, how can I recover it?
I forgot my password, how can I recover it?
What is 2 factor authentication?
What types of verification do we have?
How safe is ATAIX?
What happens to 2FA if I lose my phone?
Other Services and Inquiries
(3)
What is OTC trading?
How does an IEO work on ATAIX?
What if I have my problem isn’t addressed in the FAQ?
Affiliate Program
(6)
When do I get paid for Affiliate Program?
Are my earnings limited on ATAIX?
Where can I see all my Affiliate earnings?
What are the requirements to be an ATAIX Affiliate?
What kind of affiliate tools do you provide?
How does the custom affiliate deal work?
Referral Program
(5)
When do I get paid for Referral Program?
Where can I see all my referral earnings?
Where can I find my referral link and how do I use it?
How do I know my referral was confirmed?
What are the requirements of my referral?